Sign up form on my Wordpress site won't connect.

CherylO9
Occasional Participant

Sign up form on my Wordpress site won't connect.

I recently changed my CC password (best practice, right?) and now the sign up form from my WordPress site doesn't work. Inside WordPress it says "invalid user name", which I did not change, and "invalid password". I changed the password in WP and hit "update", and nothing changed. I know this may be a WP problem rather than an CC problem, but thought I would post here in case anyone else has run into this issue. Thanks in advance.

1 REPLY 1
Zoe_H
Employee

Hello @CherylO9,

 

I apologize for the experience you are having with your WordPress site. You will want to reach out to them to see how to proceed with that error message. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.