Sign-up form query

[user663248]

Hi, 

I've set up a sign-up form as a pop-up on my site. It does appear as it should but I've entered an email to test in the pop up Sign-in field but the Constant Contact dashboard is telling me that there have been no sign-ups. 

Any ideas? 

thanks,

j

[William_D]

Hello @user663248 ,

I just tested the pop-up form, and the email address I submitted was entered into your contacts right away. Is the email address you're using to test 100% a new addition to your account, or is it a contact that's already in your system? Is the email address one that's unsubscribed or blocked? Did you receive a recaptcha when you tried to sign up with the contact? How long ago did you enter the email address into the form?