Sign-up form query

user663248
Participant

Sign-up form query

Hi, 

I've set up a sign-up form as a pop-up on my site. It does appear as it should but I've entered an email to test in the pop up Sign-in field but the Constant Contact dashboard is telling me that there have been no sign-ups. 

Any ideas? 

thanks,

j

 

1 REPLY 1
William_D
Moderator

Hello @user663248 ,

 

I just tested the pop-up form, and the email address I submitted was entered into your contacts right away. Is the email address you're using to test 100% a new addition to your account, or is it a contact that's already in your system? Is the email address one that's unsubscribed or blocked? Did you receive a recaptcha when you tried to sign up with the contact? How long ago did you enter the email address into the form?


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.