Site not working

AutismOnTheSeas
Participant

Site not working

Hello,

 

Unable to schedule an email that we needed to go out today.  Site is sluggish and non responsive

1 REPLY 1
William_D
Moderator

Hello @AutismOnTheSeas ,

 

It appears you were able to get your email sent yesterday, can you confirm if you're still having slowness issues on the website? If so, would you be able to answer some of these connectivity troubleshooting questions so we can look into it further? 

  • What browser are you using? Does using a different browser mitigate the issue?
  • Are you using a wireless or wired network? If possible, does changing networks let you through?
  • Are there any browser plugins or addons you can disable? Does doing so resolve the issue?
  • Does clearing your cache (not the saved passwords, just the cached images and files) alleviate the issue?
  • Are there any updates pending for your browser? If so, does updating it let you through?

William D
Community & Social Media Support

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