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Social - Post Performance

Occasional Contributor

Social - Post Performance

I used the social posting feature for the first time where I scheduled a post across three accounts: Facebook, Instagram, and Twitter. The results are off the charts! I have never ever seen numbers like these since we started our Facebook account alone in July of 2009. Can you review our stats?


Re: Social - Post Performance

Hello @AngelicaD9 ,


I apologize for the delayed response, I was checking with the team that specializes in the social media tools. From what we can tell all the numbers are correct. With that said, a lot of the reactions you're seeing is being influenced by the high number of shares people have done for your post as well. This is most likely why that number may seem much, much higher  in our reporting, compared to what shows up directly on your post on the Facebook side. So overall, it looks like your post did get some great engagement.


If you do see any significant number discrepancies between our reporting data and what you're finding on your actual post, feel free to reach out with some examples, and we'll be happy to investigate. Congratulations on your successful post!

William D
Community & Social Media Support

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