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Social Posts

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Visitor

Social Posts

This has been awful for the last few weeks in posting to our LinkedIn. We used to never have issues now it seems almost every time there is an issue. Please look into this. Thank you.
1 REPLY 1
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Moderator

Re: Social Posts

Hello @AimeeC76 ,

 

For the sake of further troubleshooting, could you please respond to some of the following questions:

  • Would you be able to provide any screenshots of the errors you're receiving?
  • Is this occurring in the Social Share (i.e. straight from the reporting page of a specific campaign), or in the Social Inbox / Tab at the top of the screen?
  • Are the errors occurring at any specific time of day for the posts, or is it for every single LinkedIn post you try to set up?
  • Does clicking the retry button after the failure error let the post go through as expected?

William D
Community & Social Media Support

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