Social Shae Feature

WillieC
Consulting & Training

Social Shae Feature

Why doesn't the social share feature work on Goggle, but works on MS Edge?

3 REPLIES 3
Zoe_H
Employee

Hello @WillieC,

 

Thank you for reaching out to the Community! We have not received any reports of Social Share not working on every browser. If Google Chrome is not working you may need to clear your cache and cookies. Thanks! 


Zoe H.
Community & Social Media Support

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WillieC
Consulting & Training

I cleared the browser cache and it did not resolve the issue. The social share feature did not work. I have had this issue for the past two months when using Google Chrome. I never had the issue prior to that time.

Hello @WillieC,

 

Are you receiving an error message when trying to share on Google Chrome? if so, can you reply with a screenshot of that error? 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.