I've been scheduling newsletters to go out to various lists and then also Twitter, LinkedIn and a couple of Facebook pages. For some reason the Facebook page ones are not sharing all of a sudden. When I look at the page it just has a little red exclamation point with Error Posting next to it. Not any clue as to what the error is! Twitter and LinkedIn still work fine, I haven't changed any settings or passwords on Facebook. Can anyone give me an idea of how to fix this please.
We appreciate your post to the Community!
I am sorry to hear that you are having issues posting your emails to that social media site. In this case I am going to suggest disconnecting that social media site then reconnecting it to see if that resolves the issue. Click Here for instructions on disconnecting. Once it's disconnected, Click Here for instructions on reconnecting.
I sure do hope that this helps but please let us know if you have additional questions. Thank you for using Constant Contact!
Thank you for reaching back out to us. Please let us know if you have further problems with those Facebook accounts now that you have re-connected them!
I'm having the same problem. Facebook wont share anymore. I've tried disconnecting and connecting and it just sends an error. on my main page. I did notice it says facebook will only connect to business accounts. Is that the problem? My business pages are linked to my personal page. Why did this change suddently it worked good before. I just posted it manually for now.
Hi @KathyH74. You are correct. Our Social Share feature will connect to Facebook business pages only. In order to do this, you will need to have administrative access to the business page that you wish to connect. Have you been able to successfully connect your business page since posting here?
Thank you for reaching back out. This was a security update on Facebook's system that we have to comply with to make everything more secure. I apologize for the inconvenience!
Please let us know if we can be of further assistance!
This really damages the functionality of Constant Contact for me. Is there a workaround that would allow my Constant Contact email to be printed to a format that Facebook would accept for personal pages????
I'm glad you reached out in the Community! I can see why this would impact your usage of Constant Contact. To answer your question, there are two workaround methods you can use:
Please let us know if you have any questions regarding these workarounds.