Social feature

LucyK57
Home & Building Services

Social feature

In the Social feature, when attempting to connect your social media accounts the link pulls up the Facebook login page for both Facebook and Instagram. We need the link for Instagram to direct to the Instagram login page please.
1 REPLY 1
William_D
Moderator

Hello @LucyK57 ,

 

That's because a Facebook Business Manager account is needed to access the Instagram business page's info and permissions. This is something Facebook, which owns Insta, requires of 3rd parties. If you need additional information, I'd recommend reaching out to their support.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.