Social media post keeps reposting

CSL_Capistrano_Valley
Participant

A social media post originally scheduled two months ago keeps reposting at the same time and day, every week. I don't know how to stop it. It is not in my scheduled posts. Anyone know why this is happening? How to stop it? It's been going on for weeks!

1 REPLY 1
William_A
Moderator

Hello @CSL_Capistrano_Valley ,

 

So that we can properly troubleshoot this, please respond to the @ mention email or call our general support so we can troubleshoot live. Please provide the name of the campaign that continues to repost. Additionally, please provide how often these posts occur, and what exact time / day of the week it keeps reposting.

 

Please also provide all troubleshooting steps you've taken so far to prevent the continual posting, such as disconnecting your social pages from the social posts system.


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William A
Community & Social Media Support
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