Social metrics

MaggyH
Home & Building Services

Social metrics

I just checked the social metrics for a post I shared on Facebook, Instagram, Twitter, and LinkedIn. The report has no data at all. Yet I saw at least one comment to the post on Facebook and I know one of the company owners shared the post there.
1 REPLY 1
William_D
Moderator

Hello @MaggyH ,

 

It might have just been a delay because I'm looking at your account now and all your done posts have some level of impressions and engagement. That said, when I first looked at the campaigns screen for your account several said 0 and 0, but then when I clicked on one and returned to the campaigns screen, they all showed their impressions and engagement numbers.

 

It may be a weird caching error that requires a clear, or it may just be a minor glitch. I've gone ahead and reported it in case we see more issues like this come up, but I can confirm that your posts are reporting impressions and engagement.


William D
Community & Social Media Support

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