When I send a newsletter and then go to post it on social networks, it pulls the header photo for the link preview photo. I do not want that, as the header photo (my logo) is the same in each newsletter and, as such, the posts all have the same photo. How do I change the photo for the link preview?
Thank you for reaching out to the Community! You should be able to update the image by selecting it under "Add Images" in Social Share.
Thank you for the reply. If I add an image, it changes it from a linked-image to a plain image, when what I need to do is change the linked-image. I could be doing it the wrong way of course.
Can you show me a screenshot of what is needing to be changed? Thanks!
I'll try! So in the below dialog box I've put a link and Constant Contact has automatically converted that into a linked-image, which I understand to be called a link preview. The image it pulled for the preview is the header image, which in my case is the same every time and not very exciting. I'd like to change the image. If I press the Add Image button it will delete the linked-image and add a static image that is not linked. I need to figure out how to change the image for the preview or change the image Constant Contact offers for it, if that makes sense.
If you select "Add Images" at the bottom it will change the linked image in preview and on social media when it posts. Thanks!
At this time, that will be the only way to update the image that appears. I do apologize for any inconvenience!
Same question I had. The old Social Share platform was better because I could cycle through photos that are linked. Same situation AngelaN99 had, when I change the image to one uploaded, it takes away the link, so on my FB page, it just posts the photo without a link. the link is a line in type and the only way to view the share. My logo has a blank background and that's the only thing that will post with a link, which I do not want. Can this be updated? Seems less user friendly in the new format.
The workaround we have at the moment is to post outside of Constant Contact using your email link until we can get this fixed. Thank you for your feedback!