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Social share to face book / showing WRONG thumbnail

RockyH84
Participant
‎10-05-2021 11:59 PM
0 Votes
‎10-05-2021 11:59 PM

The post automatically picks thumbnail and I can not change it. 

 

The pic it choses is sized wrong as well

1 REPLY 1
William_A
Administrator
Administrator
‎10-06-2021 10:48 AM
0 Votes
‎10-06-2021 10:48 AM

Hello @RockyH84 ,

 

If you're referring to the automatic banner that Facebook generates from links in posts, this is a default function of their API and unfortunately not something we can control.

 

If you include images in a post / social share, Facebook won't automatically generate a banner from a link included in the text, which is also a default function of theirs. When manually including images in posts, I'd recommend checking this article for recommended image sizes and advice for working with FB's API restrictions.


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William A
Community & Social Media Support

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