The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Some Rows Need Your Attention Message

Highlighted
Occasional Visitor

Some Rows Need Your Attention Message

Several contacts I'm trying to enter prompt the "Some Rows Need your Attention!" message.  They're First Name (space) Last Name (space) Email Address, just like all of the others, but the system just won't let me enter them.  Any ideas?

 

Thanks

3 REPLIES 3
Employee

Re: Some Rows Need Your Attention Message

Hello @LeahH189,

 

I'm sorry you are having trouble adding contacts. Sounds like you are adding contacts via a file. If it's an excel file, are the names and emails all in separate columns? If not, this could be what's causing the issue. Here is also a link to our FAQ on Adding a File of Contacts, which will provide screenshots of how the file should look. If you continue to have trouble, please free to email us at Social_Support(at)ConstantContact(dot)Com with the group of contacts you are trying to add and any additional details you may have. We will be sure to correspond with you on any updates.

Jonathan Rich
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
Highlighted
Home & Building Services

Re: Some Rows Need Your Attention Message

I have been having the same problem. I am copying and pasting the emails. I then decided to try them one at  time, one worked but one didnt work. Still getting same error. 

constant contact adding emails error.jpg

Highlighted
Moderator

Re: Some Rows Need Your Attention Message

Hello @brendap83 ,

 

You've also checked to make sure the other tab (Enter contact details) has absolutely no information in it, correct? You've also checked to make sure the emails being pasted in don't have any spaces before or after the email address?


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured