Sorry, your user is not allowed to reset a password.

user828459
Participant

Sorry, your user is not allowed to reset a password.

Please help me when i resetting  password , it showing like that,  Sorry, your user is not allowed to reset a password. 

1 REPLY 1
Zoe_H
Employee

Hello @user828459,

 

Thank you for reaching out to the Community! Can you please send me a screenshot of the error you are receiving so I can take a closer look? Also, to troubleshoot this, can you try sending yourself a password reset in a different browser? Thanks! 


Zoe H.
Community & Social Media Support

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