The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Sorry, your user is not allowed to reset a password.

Highlighted
New Member

Sorry, your user is not allowed to reset a password.

Please help me when i resetting  password , it showing like that,  Sorry, your user is not allowed to reset a password. 

1 REPLY 1
Highlighted
Employee

Re: Sorry, your user is not allowed to reset a password.

Hello @user828459,

 

Thank you for reaching out to the Community! Can you please send me a screenshot of the error you are receiving so I can take a closer look? Also, to troubleshoot this, can you try sending yourself a password reset in a different browser? Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured