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Sorting / Exporting contacts including ENGAGEMENT info

JudyK5
Participant
‎05-22-2021 11:57 AM
‎05-22-2021 11:57 AM

Does anyone know how to export contacts including the ENGAGEMENT info/field? So I can sort and find the contacts who open the most emails? I know you can go through contacts one by one and look at their engagement tab/history, but how can I export that info so I can sort it?

3 REPLIES 3
Zoe_H
Employee
Employee
‎05-22-2021 04:12 PM
‎05-22-2021 04:12 PM

Hello @JudyK5,

 

Thank you for reaching out to the Community! We do completely understand how important it is to see this information. To export your most engaged contacts and more, please select our segments tool and you will have that option available. Thanks! 


Zoe H.
Community & Social Media Support

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0 Votes
JordanT646
Participant
In response to Zoe_H
‎04-21-2022 11:59 AM
‎04-21-2022 11:59 AM

I have this same question. The question is not how to download the most engaged contacts, the question is whether we can download the contact's list of engagement... this stuff

Screen Shot 2022-04-21 at 8.59.19 AM.png

0 Votes
William_A
Moderator
Moderator
In response to JordanT646
‎04-21-2022 01:47 PM
‎04-21-2022 01:47 PM

Hello @JordanT646 ,

 

There isn't an export function for a specific contact's engagement history. I'd advise either copy-pasting the text of the engagement notes into a text editing program, or screencap it.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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