The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Spacing in an email

Highlighted
Regular Visitor

Spacing in an email

I have cleared the styles and even retyped my email but every time I save the spacing I put between paragraphs is lost. I am making a list and I put a space between the items. Sometimes it works and the space remains but in two places it won't stay in place when I save. Help.

 

5 REPLIES 5
Highlighted
Moderator

Re: Spacing in an email

Hello @KeithD39,

 

I'm sorry to hear this is happening! I think I might have a solution, though. I do encourage you to let us know here or at social_support(at)constantcontact(dot)com what the name of your email campaign is that you're experiencing this issue. If you could also provide your username and a reference to this post (if you email us) we can definitely take a closer look.

 

In the mean time, I recommend hitting "Shift + Enter" or "Shift + Return" (depending on your keyboard) after the completion of a paragraph. Use "Shift + Enter" until the your cursor is positioned on the line you want to start typing the next paragraph. Then save the block. This has worked for me when trying to resolve issues similar to what you are describing. I hope this helps! 


Nick S.
Social Media & Content Manager

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
Regular Visitor

Re: Spacing in an email

Your suggestion, while appreciated, didn't work.  The name of my email campaign is Connect the Dots. I don't see how to email support on your website. How do you get help other than these forums?

Thanks

Highlighted
Moderator

Re: Spacing in an email

Hello @KeithD39,

 

I'm sorry to hear that didn't work! As far as other support channels you can reach us at social_support(at)constantcontact(dot)com. Please include your username, the name of the campaign you are working on, and a reference to this post and we would be happy to investigate further for you.

 

We also provide phone and chat support which you can find here.


Nick S.
Social Media & Content Manager

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
Frequent Visitor

Re: Spacing in an email

This happens to me all the time too. Has Constant Contact fixed the issue yet? 

Highlighted
Employee

Re: Spacing in an email

Hello @STMATTHEWADMIN,

 

Thank you for reaching out to the Community! This is a feature request that I will be more than happy to submit your feedback on. Currently adding regular spaces won't add anything into the code on the back end so it will go back to normal after sending or saving. I do apologize for the inconvenience this may cause. The purpose is to prevent any formatting issues from occurring when sending to different email clients and on a mobile device. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured