Spam folders

johnb0518 · ‎08-02-2020

I have customers and staff that seem to repeatedly receive our monthly newsletter email in their Spam or Junk folders. Is there any way to prevent this from happening? Thank you!

Zoe_H · ‎08-02-2020

Hello @johnb0518,

Thank you for reaching out to the Community! Please take a look at our helpful articles that will give you some tips and tricks on how to avoid the spam filter. If you have more questions regarding this, I do recommend calling our Delivery department. Thank you!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

johnb0518 · ‎08-10-2020

Hello! This helped me somewhat, and I read the helpful articles I will re-read through them, however in our newsletter we like to include pictures and links to websites that have more information, which seem to send the newsletter into spam folders. I am not sure how to avoid the spam folder problem and still include photos and links.

Spam folders

Spam folders

Re: Spam folders

Re: Spam folders

Constant Contact 2020 End of Summer Community Sweepstakes!