When using spell-check, I right-click on the underlined word for spelling corrections, and when I select the correct spelling, instead of replacing the misspelled word the entire sentence and/or paragraph disappears. This only happens in Constant Contact and used to work properly.
Hi @DeaconRonB, it sounds like this is being caused by your spell check and grammar settings in your browser. What browser are you currently using? Have you started using a different browser since this started occurring? If you are in the same browser, have you run an update that has effected your Spell Check Extension on this browser?
I am using Google Chrome and have not changed anything before or since this started happening. This only happens in Constant Contact, not in any other applications.
Are there any updates pending for your Chrome browser? Would you be able to provide which version of Chrome you're currently on, and if you're using a PC or Mac?
Thank you for providing that info, @DeaconRonB . We're having trouble replicating it on our end, but it was a known issue with one of Chrome's previous builds a few months ago. Our higher level technical team is going to do some more digging regarding your issue, and they'll be reaching out to you via your account's primary email address within the next 4 business days.
I just used Mozilla Firefox (83.0) to edit a campaign and did NOT experience the above referenced issue. Right-clicking on a misspelled word and selecting a correction worked as it should, so it does appear to be a browser issue.