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Stats on deleted email addresses

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MattL7
Retail

Stats on deleted email addresses

If I delete an email and the person that received the email clicks a link after I deleted their email, will I be able to see it?

I know that when I delete someone's email address I can see the address in history with a line through it.  

 

Thanks,

Matt

1 ACCEPTED SOLUTION
Frankie_P
Moderator

Hi @MattL7 

 

Contacts are recognized in Constant Contact by the email address, the same can be said about tracking interactions on an email campaign. If a link is clicked and there is no email address in the account it can't track properly. So if an email was sent to your list, and then a contact from that list was delete, any clicks would not track at that point since the email address was removed from the account.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Frankie_P
Moderator

Hi @MattL7 

 

Contacts are recognized in Constant Contact by the email address, the same can be said about tracking interactions on an email campaign. If a link is clicked and there is no email address in the account it can't track properly. So if an email was sent to your list, and then a contact from that list was delete, any clicks would not track at that point since the email address was removed from the account.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post