Strange characters in body of newsletter


Strange characters in body of newsletter

Hi, after receiving our latest newsletter in my email, it looks strange on my laptop.  It has odd characters added randomly throughout the publication. It looked fine in Constant Contact and it looks fine on several other folks computers.  I'm worried if I'm having the issue on my Lenovo Ideapad that at least some other recipients must be having the same problem. We are using Trebuchet font.  Is it possible that's the issue?


Hello @UUToledo,


Thank you for reaching out to the Community! I apologize that you are seeing strange characters in the body of your newsletter. It does sound like this may be specific to your computer. Can you please reply to social_support(at)constantcontact(dot)com with a screenshot of what you are seeing, the title of the newsletter, what type of computer you have, who your email client is and your username so we can do additional research? Thanks!  

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.