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Subscriber Can't Find Confirmation Email

Redbud
Participant
‎05-28-2021 02:55 PM
‎05-28-2021 02:55 PM

We have resent welcome emails to one of our subscribers multiple times over the past 3 years, but she never seems to be able to confirm her subscription. She desperately wants to be on our list and we're constantly having to individually forward emails to her. Is there any way around the confirmation email? Or another way to send it to her?

 

I've tried the file upload solution for adding her contact information, but she still isn't getting a new confirmation email. And she does not have another email address she can use.

 

Help!

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1 REPLY 1
Zoe_H
Employee
Employee
‎05-29-2021 10:53 AM
‎05-29-2021 10:53 AM

Hello @Redbud,

 

Thank you for reaching out to the Community! You will want to send her the link to a Landing Page in order for her to sign-up for your list again and start receiving newsletters. Thanks! 


Zoe H.
Community & Social Media Support

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