Subscribers can't see images

Occasional Contributor

Subscribers can't see images

Suddenly, quite a few subscribers of mine cannot see any images in my emails.  At first I thought it was isolated problems on their end but I got about 10 complaints (out of 400 or so who opened).  Before, I never had any complaints.


Any idea what may be causing this?

CTCT Employee

Re: Subscribers can't see images

Hello @RoscoeS2


I am sorry to hear that this is happening. In order to look into this further, we would need some specifics about your contacts, which we do not want to be public. You can email us at social_support(at)constantcontact(dot)com with the username, a few examples of contacts who have not been receiving images, the name of the campaign(s) in your account that were sent, and any additional information you think would be helpful. 




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