Subscribers not getting emails

JenB598
Participant

Subscribers not getting emails

Hi there- I created an account on here and then added the constant contact pluggin in my wordpress and thought I had it set up to send a welcome email when someone subscribed to my blog. The email worked on the constant contact site here when I set it up but it is not working from my blog. 

Help please 

Thanks-

Jen Boudreau

1 REPLY 1
Adelina_R
Employee

Hi @JenB598 ! We're sorry you are having issues with you Welcome Email. In order for a email to send out automatically when a contact signs up through a plug in or external sign up form we want to create an Automated Series instead of a Welcome Email. Are you able to see if this email was set up as Welcome Email or Automated Series?


Adelina R
Community & Social Media Support

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