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Subscription cancel & Domain name server change

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Occasional Contributor

Subscription cancel & Domain name server change

I can't understand why you make cancelling subscriptions so **bleep** hard! This way you are making sure that the ones who will cancel will never ever come back!

 

My reason for cancellation is that the Website Builder doesn't fulfill my need at this very moment, but maybe later it would. Now I'm feeling that I don't want to subscribe to this thing ever again.

 

Anyway; Please cancel my subscription ASAP!

 

Also, please change my Domain's Name servers to:

  • ns1.wordpress.com
  • ns2.wordpress.com
  • ns3.wordpress.com
    ASAP

Seems like you have made this change impossible also, as you can not add new ones, or delete the original ones. 

1 REPLY 1
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Moderator

Re: Subscription cancel & Domain name server change

Hello @user8368663 ,

 

As we already confirmed via email, your account has been cancelled. To get your domains moved over, we recommend engaging with the web builder support team directly via chat (available 24/7) or phone. This is something that their team will be better equipped to handle, as the Community does not have the capability to manage domains or their transfer them to other servers.


William D
Community & Social Media Support

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