The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Sunday night meltdowns

Highlighted
Member

Sunday night meltdowns

It has become increasingly hard to post an email on Sunday nights.. Tonight, the process failed miserably. I have been a customer for over a decade sending out emails every Sunday night. Tonight I literally wasted hours due to website problems on your end. I tried different networks, different browsers before I came to that conclusion. Tonight is the first time in a decade that I missed my posting schedule. Very frustrated.

Tags (2)
2 REPLIES 2
Highlighted
Member

Re: Sunday night meltdowns

By the way, please lose the "Oops, couldn't save" message. Its cartoony response to frequent crashes minimizes our wasted efforts.

Highlighted
Moderator

Re: Sunday night meltdowns

Hi @MichaelF6 

 

I apologize you’ve had this experience with your email campaign! I can understand how important it is to easily work in your account. We have seen users receive this oops message when trying to edit or save their email campaign. What is your Internet Service Provider? This experience is something we are continuing to troubleshoot. In these cases we have seen the error message go away after recreating their email in a new template. Do you still receive this oops message after recreating your email? In the meantime we have tracked this experience in your account and added you to our queue to be notified when it is resolved.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured