I like chat support. You have chat support advertised. I click on the chat support icon and the same window pops open again offering me the same support options. I click on the chat icon in that window and nothing happens.
Chat needs fixing.
I'm so sorry that the chat feature was not loading appropriately! I had a look at our logs and do not see any recent widespread issues. I'd like to offer some related articles that could assist. Firstly, can I ask did you try try accessing on a different browser than what you commonly use? If you have any browser integrations, plugins, or even a build up of cookies/cache, it could affect the site. See our article Constant Contact Works in One Web Browser and Not Another. As well, a security program could affect the site. If you have a security program, see Whitelisting Constant Contact Website with your Security Program.
I sure do hope these articles help shed light. If you are still experiencing the same scenario after trying another browser or following these guides, please let us know by replying.