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Survey List With Tag Won't Send?

Home & Building Services

Survey List With Tag Won't Send?

I'm trying to send a survey with a list that is narrowed by tag. Turns out I can't send my survey to a list narrowed by a tag. Why? Why on earth does it give you that option then and why wouldn't you be able to narrow a list in a survey but you can with a regular email campaign? These silly nuances in Constant Contact are so frustrating.


Hey there @DeannaH10,


Thank you for reaching out to us. I'm very sorry for this inconvenience, however the survey tool is currently in maintenance mode; the engineers are only performing critical updates to the software.


For now the best way to do what you need to is to make a list from the people based on those tags.


If you have any additional questions or concerns, feel free to reply here or create a new thread. We'll be happy to assist in any way we can.

William D
Community & Social Media Support

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