The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Survey Response Notification

Highlighted
Occasional Visitor

Survey Response Notification

I am trying to change the "Send report to" email on our account. I select another email that is already verified and click save; however, when I return to that page, my email is still listed. How can I change this permanently?
1 REPLY 1
Highlighted
Moderator

Re: Survey Response Notification

Hi @KROCCHI

 

I took a peek at your account and can see exactly what you are talking about. I'm sorry to hear this notification change is not saving as it should! We have seen this happen in cases where the schedule of your survey response notification is set to "No Report". I would suggest selecting a scheduled time for these notifications. Once you do this you should be able to save the new email address you have chosen.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured