Occasional Visitor


When building my survey on a scale you give me 0 to 10, then when you give me results it says 1-11 scale. What the??? Please fix.


Re: Survey

Hello @SerenaP96914. I see that you called into our Support department about this issue shortly after posting here in the Community. I completely understand how the results can be confusing to look at when you expect the scale to show 0-10 and you see 1-11 instead. This is something that I will absolutely provide feedback for to see if this is something that we can change in accounts in the future.

Caitlin M.
Community & Social Media Support

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