Suspend account - Australian client

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Suspend account - Australian client

Hello, we are a West Australian company.

We need to suspend our account and due to the time zone difference I can never seem to get anyone on 'chat' and you don't provide an email address.

What is the quickest way to address this please, as this is urgent.

We are based in Perth, Western Australia.

Sophie

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Employee

Re: Suspend account - Australian client

Hello @First-NameL25212,

 

 Thank you for reaching out to the Constant Contact Community. I'm sorry, but due to account security concerns we are unable suspend via the Community. It does require a conversation with our Billing team. Since you are 13 hours ahead of us, the best time to call would probably be around 8 PM your time, which is when we open.  These conversations don't take more than a few minutes at most and they will get you taken care of quickly. The information to reach them can be found here.


Amber_L
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