System Bug

Occasional Contributor

System Bug

Campaign shows 47% open rate on campaign list but when you click it, it shows 7% open rate. The Friday night "fix" broke something.

CTCT Employee

Re: System Bug

Hello @EmilyM48,


I apologize for the misinformation provided by the report referencing to your last campaign. It is a known issue we have identified and are currently in the process of fixing. 

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Constant Contact Would Like To Hear From You!

We want to hear from customers like you about your favorite features and how they have helped your business or organization. Tell us by answering a few questions in...

Read More