System slow and unresponsive

SandiJ09 · ‎02-01-2020

The SEO optimization tool is very slow and unresponsive.

Zoe_H · ‎02-02-2020

Thank you for reaching out to the Community! I apologize that you have had this experience. Can you give us some more information about how it is slow and where?

Zoe H.
Community & Social Media Support

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SandiJ09 · ‎02-13-2020

No matter what I submit it just takes forever for a response to come back. The system just hangs. So troubling this all is.

Frankie_P · ‎02-17-2020

Hi @SandiJ09

What browser are you working in? Are you having this same experience through a different browser or a private/incognito window? We have seen cases where 3rd party add-ons could affect how Constant Contact works in a browser. So testing your browser like this is always the first troubleshooting step we suggest.

Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.