Tag Management (remove tags)

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Occasional Contributor

Tag Management (remove tags)

Tags are a very useful, but I am having trouble finding the best way to manage them.  

 

Is there a way to remove or change tags for multiple individuals at once? 

I tried updating Tags using the upload contact function, but instead of overwriting the existing tag, the new tag was appended to the contact.

 

I have tried deleting entire tags.  Every contact that originally had the deleted tag, ended up getting tagged with all of the other tags.

 

Now my tags are a mess.  Unless someone has some advice, my next step is to delete all of my other tags and start from scratch.

 

Any assistance someone can provide would be greatly appreciated.

1 REPLY 1
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Moderator

Re: Tag Management (remove tags)

Hello @KenJ32 ,

 

We're sorry to hear you've run into some issues while managing your contacts' tags. When you use the Manage Tags button at the top of a list (when several contacts are highlighted), is that what's causing your issues? Are you seeing any specific error messages or anything like that come up?

 

 


William D
Community & Social Media Support

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