Tags are a very useful, but I am having trouble finding the best way to manage them.
Is there a way to remove or change tags for multiple individuals at once?
I tried updating Tags using the upload contact function, but instead of overwriting the existing tag, the new tag was appended to the contact.
I have tried deleting entire tags. Every contact that originally had the deleted tag, ended up getting tagged with all of the other tags.
Now my tags are a mess. Unless someone has some advice, my next step is to delete all of my other tags and start from scratch.
Any assistance someone can provide would be greatly appreciated.
Hello @KenJ32 ,
We're sorry to hear you've run into some issues while managing your contacts' tags. When you use the Manage Tags button at the top of a list (when several contacts are highlighted), is that what's causing your issues? Are you seeing any specific error messages or anything like that come up?
Whether you’re looking for someone to help guide your marketing or do it for you, we have plans to meet your budget and needs.Explore Plans