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Temporarily deactivated Constant Contact account

user060188
Participant

Temporarily deactivated Constant Contact account

I am trying to reach you via chat due to an issue, but unsuccessfully.
Recently I made an account at your page, but just after a day of the activation, I received a message "
We've temporarily deactivated your Constant Contact account. Please contact Customer Support so that we may resolve the problem and reactivate your account. We will continue to bill your account during this time.".
Please advise how can I restore my paid account, and what seems to be the problem that caused this deactivation.

1 REPLY 1
Frankie_P
Moderator

Hi @user060188 

 

I apologize for any confusion there may be with the status of your account. I have taken a look and can see it was disabled by Account Review Department. However to maintain account security we are unable to go into details on this through the Community. Instead we suggest calling into our Account Review Department. One of these specialists can help answer any questions you may have on this.


Frankie.P
Community & Social Media Support

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