Temporary deactivation

New Member

Temporary deactivation

Hi, I think some of them have the similar problem. I just opened the account and initial payment done. Now message is saying your account is temporarily deactivated. The call center number is not working either. I am from Bangladesh. 

CTCT Employee

Re: Temporary deactivation

Hi @user88850 ,


It looks like your account was cancelled by our Compliance team. Just to be sure, I wanted to share the contact numbers and hours for our Account review team. It's possible you might be contacting them at a time they aren't available. However, due to account security you will need to contact them in order to get this resolved.

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