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Terry Donahue post

LindaM286
Participant
‎07-08-2021 01:24 PM
‎07-08-2021 01:24 PM
Pages 1 of 5 will not forward on reporting.
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William_A
Moderator
Moderator
‎07-08-2021 04:37 PM
‎07-08-2021 04:37 PM

Hello @LindaM286 ,

 

Are you referring to the email or the associated social share post? The post's reporting wouldn't have multiple pages of info, but the reporting for the email would.

 

If you're referring to the email's reporting, I'm afraid I wasn't able to recreate any issues with clicking through the pages for the various subsections. Is there a specific subsection (opens, clicks, bounces, etc.) of the email's reporting where you aren't able to move to the next page, or is it for all of them? Does adjusting the number of contacts shown per page alleviate the issue at all? Does performing a browser cache clear and re-logging into the site alleviate the issue at all?


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William A
Community & Social Media Support
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