The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Test Email Issue

SOLVED
Go to solution
Highlighted
Occasional Visitor

Test Email Issue

Hi! I created a campaign and inserted a greeting set to the recipients first name. When I just preview it, it comes up correctly, but when I sent a test email to my husband, the greeting says "Hi Julie" (which is me) instead of his first name. Just wondering if I'm doing something wrong.

Thanks!

Julie

Tags (3)
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Employee

Re: Test Email Issue

Hello @julieshreve,

 

Thank you for reaching out to the Community! That is a great question. You are doing everything right! When you send a test to yourself or to someone else, your name is always going to appear because your name is all the system can find in a test email. When you send this email out live to your contact list, it will then update to everyone's name that has been added into your account. Thanks!


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

2 REPLIES 2
Highlighted
Employee

Re: Test Email Issue

Hello @julieshreve,

 

Thank you for reaching out to the Community! That is a great question. You are doing everything right! When you send a test to yourself or to someone else, your name is always going to appear because your name is all the system can find in a test email. When you send this email out live to your contact list, it will then update to everyone's name that has been added into your account. Thanks!


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Highlighted
Occasional Visitor

Re: Test Email Issue

Hi Zoe!

Thank you so much! Much appreciated!

Julie

Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured