Test Email Issue

FakeMurph · ‎10-21-2020

I'm trying to send a test email and keep getting the message "An error occurred attempting to send. Please try sending again"

I keep trying to send over an over, I've refreshed the page, logged out and back in, and still no luck.

What is the error???

William_D · ‎10-21-2020

Hello @FakeMurph ,

It looks like you called in and already spoke with Billing. You should be able to send tests now.

William D
Community & Social Media Support

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JonathanK705 · ‎10-24-2020

Same problem here. Free trial. First email.

Zoe_H · ‎10-25-2020

Hello @JonathanK705,

I apologize that you are having the same experience. Please try verifying the email address you are trying to send a preview too. If that doesn't work, please give our Billing team a call for further direction. Thank you!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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