Test Email Issue

Consulting & Training

Test Email Issue

I'm trying to send a test email and keep getting the message "An error occurred attempting to send. Please try sending again" 

 

I keep trying to send over an over, I've refreshed the page, logged out and back in, and still no luck.

 

What is the error???

3 REPLIES 3
Moderator

Hello @FakeMurph ,

 

It looks like you called in and already spoke with Billing. You should be able to send tests now.


William D
Community & Social Media Support

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Participant

Same problem here. Free trial. First email. 

Hello @JonathanK705,

 

I apologize that you are having the same experience. Please try verifying the email address you are trying to send a preview too. If that doesn't work, please give our Billing team a call for further direction. Thank you! 


Zoe H.
Community & Social Media Support

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