Test Email Issue

FakeMurph · ‎10-21-2020

I'm trying to send a test email and keep getting the message "An error occurred attempting to send. Please try sending again"

I keep trying to send over an over, I've refreshed the page, logged out and back in, and still no luck.

What is the error???

William_D · ‎10-21-2020

Hello @FakeMurph ,

It looks like you called in and already spoke with Billing. You should be able to send tests now.

William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

AphroditeU · ‎02-23-2021

So what was the solution?

JonathanK705 · ‎10-24-2020

Same problem here. Free trial. First email.

Zoe_H · ‎10-25-2020

Hello @JonathanK705,

I apologize that you are having the same experience. Please try verifying the email address you are trying to send a preview too. If that doesn't work, please give our Billing team a call for further direction. Thank you!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Amy_Y · ‎02-23-2021

Hello, Please send us an email at communitysupport(at)constantcontact(dot)com with your username and reference to the issue with screenshots so that we can assist. Thank you!

Amy Y.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right
strategy for your business and get the most out of your Constant Contact experience.