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Test Email Not Received

ColleenH527
Real Estate

Test Email Not Received

Hi, I am pretty disappointed right now. I paid $30 for this first month, and I hope you will refund me, because I just sent a test email, and it did not go through.

 

Please either explain why your service does not work or please refund my money and discontinue my account. Thank you.

1 REPLY 1
Adelina_R
Employee

Hello @ColleenH527 ,

 

We do apologize that you are experiencing this issue. I do not see any red- flags or issues that may cause the email to not appear in an inbox.

I did see the latest draft in your account and attempted a test send to myself and it did come through to my primary inbox.

If you have already checked your spam/junk/promotions inboxes and found nothing we would recommend contacting out support team over for the phone for some real time troubleshooting in order to see what the issue is! 


Adelina R
Community & Social Media Support

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