Test email Isn't sending

[AriH55]

Hi everyone! I just opened an account today! I made an email to send out. When I tried to send out the test one I never received it? Any help? 

[William_A]

Hello @AriH55 ,

When I tried test sending to my work and personal addresses it went straight into my spam boxes. Deliverability can have a lot of variables, from elements on our side, on your side, on the recipient's side, and in their email system company's side. It's also a generally good idea to set up additional authentication for your emails - whether that's through us if you have a free domain (e.g. Gmail, Yahoo, AOL, etc.) or via self-authentication if you have your own domain (such as through a business or other organization).

Here are some general best practices for deliverability.

If you'd like to learn more about safelisting, and what it entails:

Safelisting domains in a security system

Safelisting email addresses in an email client or security system

If you're wanting more in-depth, specialized insight on your current deliverability, it'd be worth speaking with one of our Deliverability agents.