None of our test emails are received. I have been using the Send Test Email function.
Thanks.
Hello @RichardC091 ,
It appears there's an issue with your self-authentication, which has also resulted in your latest email failing to send. You can see the error in that email's reporting page:
Please check your self-authentication setup, or reach out to our Deliverability team for further assistance.
Thanks! I created the required dns record. I am still not receiving any test emails and my newsletter is not sending.
I lost the original dns record when I stopped using cloudflare. Do I need to generate and publish a new DKIM key?
You may need to generate a new DKIM, and I would have no insight regarding Dreamhost. If you have additional questions or need more guidance regarding your self-authentication, I'd advise speaking with our Deliverability team.
Also, I use dreamhost for hosting. Does dreamhost add the hostname to the dns txt record? I see that some hosting companies do and it should be removed from the txt record generated by Constant Contact.
Thanks.
Support Tips
"Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will
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