Testing Insert Greeting Tag only shows with my name

Highlighted
Member

Testing Insert Greeting Tag only shows with my name

Testing Insert Greeting Tag only shows with my name. My account is John. However when I test with other colleagues, it shows up with my name instead of theirs.

Tags (3)
1 REPLY 1
Highlighted
Employee

Re: Testing Insert Greeting Tag only shows with my name

Hello @PaigeS197,

 

Thank you for reaching out to the Community! I apologize for any confusion that this has caused, but when sending test emails from your account to yourself or to your colleagues the Greeting Tag will always populate with the Account Owner's name. When you send a live version to your contacts the Greeting Tag will be able to pull their information instead of yours. 

 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Register for our "Making Sense of Online Marketing for Retail" Webinar

Aug 13 retail why ctct banner.png

Join us on Thursday, August 13th at 2pm ET for a free webinar where we'll discuss how to incorporate online marketing into your retail store.

 

Online marketing presents opportunities for retail stores to get found, get more sales, and ultimately grow the business.

 

If you’re just getting started with online marketing or not seeing the results you’ve hoped for then this session is for you. With our guest expert, Bryan Caplan, you’ll learn a smarter, more practical approach to getting the word out about your retail store. From making sure your business is found to keeping it top of mind, find out how to get the word out to the people who matter most online.

 

Read More
Featured