Text won't Open


Text won't Open

When I put my email in the library, it shows horizontal lines and won't open.  It's in docx.  Is that the problem? If so, how do I change it? My photos are JPG and they open.


Hello @StephenV3,


Thank you for reaching out to the Community! It sounds like you uploaded a document instead of individual images. If you want your images to appear you will have to take them out of the document and save them as .png or .jpg so they can upload properly. Thanks! 

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.