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The Account owner has changed

KelseyW48
Participant
‎10-10-2021 05:03 PM
‎10-10-2021 05:03 PM

I have tried taking out a former account owner's email address.  It is grayed out. How do I delete this email out and move my email address be both the billing and account email address.

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Frankie_P
Moderator
Moderator
‎10-11-2021 11:10 AM
‎10-11-2021 11:10 AM

Hi @KelseyW48

 

That's a great questions! You can remove the outdated account owner email address once your email address is set as the billing and account contact instead. Here is how you can update your accounts billing address and contact address. Once the contact addresses have been changed, you candelete the outdated verified email address from your account.


Frankie.P
Community & Social Media Support

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