The Vacation/Auto-Reply bounce category

SOLVED
Go to solution
PortTheatre
Rookie
0 Votes

We just started getting emails with an Auto Responder sent to the "from" address. We didn't have this happening before. Any ideas how to stop it ?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @PortTheatre ,

 

We don't have any control over auto-replies, that's all handled on the receiving side. They would be sent to either your From or Reply-To address (can vary on the program).

 

You'd need to setup something within your own email program to filter these types of messages if you don't want to receive them, or use a different From address for the emails you send through us. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @PortTheatre ,

 

We don't have any control over auto-replies, that's all handled on the receiving side. They would be sent to either your From or Reply-To address (can vary on the program).

 

You'd need to setup something within your own email program to filter these types of messages if you don't want to receive them, or use a different From address for the emails you send through us. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Upcoming Webinars
Apr 23
Community Conversations: SMS Marketing - Activate, Regulate, Communicate!
2PM - 3:00 PM EST