The Year-In-Review page

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CumberlandLodge
Rookie
0 Votes

Is anyone else's year-in-review for 2021 stats the exact same as 2020? Same numbers, names of campaigns/events etc. Click rate is 0% though. Seems to be an error in the calculation.

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William_A
Administrator
0 Votes

Hello @CumberlandLodge ,

 

When I checked your Year-in-Review page, it showed emails names from the past year for your account, as well as stats for everything, including clicks. It's possible that you were encountering some kind of caching error, or something else that prevented the page from pulling info from your account. If your YIR page is still displaying incorrectly, try clearing your cache or checking it while in Incognito / Private browsing.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
0 Votes

Hello @CumberlandLodge ,

 

When I checked your Year-in-Review page, it showed emails names from the past year for your account, as well as stats for everything, including clicks. It's possible that you were encountering some kind of caching error, or something else that prevented the page from pulling info from your account. If your YIR page is still displaying incorrectly, try clearing your cache or checking it while in Incognito / Private browsing.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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