The page doesn't load on my laptop Windows 7

Occasional Contributor

The page doesn't load on my laptop Windows 7

When I log in, I see a blank white page, nothing loads, tabs on LH side Home, Campaigns, contacts, etc. do not open.

Re: The page doesn't load on my laptop Windows 7

Hello @DianneC966 


Sorry to hear you're having trouble accessing the website. I can see that you're currently using Firefox, could you try running Firefox in safe mode to see if you're still having this problem? If you're not sure how to start your browser in Safe Mode, check how-to here: To launch in Safe Mode


This will help determine if there is an add-on or extension causing the loading problem you're experiencing. 

If there is no difference in how the website loads, would you also be able to test in a different browser?


Let us know if this works! 

Amber Royal
Community & Social Media Support

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