The suspended email address bounce category

SOLVED
Go to solution
EmilyB948
Rookie
0 Votes

I have personally verified that multiple emails that are bouncing and coming up as suspended - are indeed legit emails. They are only bouncing from constant contact, not from other email address senders.  Now what . . . what can that person (or me) do to make sure that they do receive our emails in the future and don't continue bouncing. 

1 ACCEPTED SOLUTION
Zoe_H
Employee

Hello @EmilyB948,

 

If you believe a valid email address has been marked as Suspended, you have the opportunity to unsuspend it within your account. If you have too many, please give our Delivery Specialists a call for some extra assistance and information! Thanks. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Zoe_H
Employee

Hello @EmilyB948,

 

If you believe a valid email address has been marked as Suspended, you have the opportunity to unsuspend it within your account. If you have too many, please give our Delivery Specialists a call for some extra assistance and information! Thanks. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Upcoming Webinars
Apr 3
Getting Started with the Constant Contact Community
2PM - 2:30 PM EST