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The suspended email address bounce category

EmilyB948
Participant
‎04-02-2022 03:48 PM
0 Votes
‎04-02-2022 03:48 PM

I have personally verified that multiple emails that are bouncing and coming up as suspended - are indeed legit emails. They are only bouncing from constant contact, not from other email address senders.  Now what . . . what can that person (or me) do to make sure that they do receive our emails in the future and don't continue bouncing. 

1 REPLY 1
Zoe_H
Employee
Employee
‎04-02-2022 04:17 PM
0 Votes
‎04-02-2022 04:17 PM

Hello @EmilyB948,

 

If you believe a valid email address has been marked as Suspended, you have the opportunity to unsuspend it within your account. If you have too many, please give our Delivery Specialists a call for some extra assistance and information! Thanks. 


Zoe H.
Community & Social Media Support

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