This didn't work

CarrieN594
Participant

This didn't work

Could not create segment for acive Auburn and Opelika AL donors

1 REPLY 1
Frankie_P
Moderator

Hi @CarrieN594 

 

I apologize your segment didn't pull a list of contacts. I have taken a look at your account and was able to replicate this same experience with the specific details you selected. Complex filter combinations can pull up a segment of zero contacts. We always suggest working with a large number of contacts, and keeping your filters simple to avoid this. You can always edit criteria or remove it from your segment search all together.  In fact when I updated your sent contact activity to your most recent campaign along with separating the two city contact details a list of segments do show. You can see these segments in your account labeled as Support Test. 


Frankie.P
Community & Social Media Support

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